Refund policy

Last updated: January 10, 2026

At Verani Label, we want you to shop with confidence. If your purchase does not meet your expectations, we offer a clear and customer-friendly return and refund policy.

Return Window

Returns are accepted within 30 days of receiving your order.
Items must be unused, unwashed, and returned in their original condition with all tags, packaging, and accessories included.
No restocking fees apply.

Return Shipping

Free return shipping is provided for all eligible returns.
A prepaid return label or return instructions will be issued once your return request is approved.
Original shipping charges (if any) are non-refundable.

How to Start a Return

Contact Us: Email support@veranilabel.com within 30 days of delivery with your order number and reason for return.
Return Approval: Our support team will review your request and send return instructions along with a prepaid return label.
Send the Item Back: Securely package the item and ship it using the provided instructions.

Return Address

The return address will be shared in the return approval email to ensure your package is routed correctly.

Inspection & Processing

Returned items are inspected within 2–3 business days after arrival.
You will be notified by email once the inspection is completed.

Refunds

Approved refunds are issued to the original payment method used at checkout.
Refunds are processed within up to 7 business days, depending on your bank or payment provider.

Exchanges

If you would like to exchange an item, please contact us at support@veranilabel.com. We will assist you with the next steps.

Non-Returnable Items

At this time, we do not offer final sale items. All products sold on our website are eligible for return as long as they meet the conditions outlined in this policy.

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